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low-tech innovation to reach marginalized communities

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Found this great blog Taking the Internet Off the Internet to Reach Offline Audiences about "how a Zimbabwean news entrepreneur plans to reach across the digital divide." It's a great reminder that many parts of the world are still not reached by the Internet, and they are therefore missing out on essential information and tools. Highlights:

Nigel Mugamu is the founder of 263Chat, a media outlet that uses Twitter conversations, WhatsApp groups, and videos to engage Zimbabweans in conversations about national affairs. The outlet, founded in 2012, has more than 200 thousand Twitter followers, and Nigel has won several awards for entrepreneurship and innovation. But while the news company has grown, Nigel is conscious of the fact that a large fraction of the country will never check out his website or take part in Twitter chats. That’s because a majority of Zimbabweans live in the countryside, and most of them have limited to no internet access.

“One of the things we identified: we’re a radio nation. And so what we did was partner with one of the national radio stations here.” The station needs good content, and 263Chat needs to reach their audiences. “So we’re in the process of making more audio content to be played on the radio.” Nigel has a vision of DVDs containing a series of short videos on news, culture, and public affairs, sponsored by advertisements, distributed on the streets, and delivered on motorbikes to rural villages.

By sharing information on WhatsApp via an image or an entire article, rather than a link to an online report, that information can then be spread via SMS or simply shared in person. “For people who don’t have access, someone in the community has a smartphone, and sometime during the week, that person congregates and shares it with others.” Think of it as the 21st century version of leaving a newspaper on the bus.


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